Google GSuite Contacts

Google Contacts allows you to organise, review, and merge your contacts, create personal mailing lists and quickly send messages or calendar invitations to people you contact the most, without entering their addresses individually. With Contacts, it’s easy to keep all your contact information in one place and reach several people at once.

The migration process has transferred all of your individual contacts, but not contact groups, stored in Outlook/Exchange into Google GSuite. You may also find a number of other contacts have been created in your contacts, based on your email history. You will need to review and tidy up your contacts now your account has been migrated to Google.

Click here to learn more about Google Contacts.

Difference between Directory and My Contacts

Google G Suite includes two different types of contacts

Directory - These are contacts of staff within the Organisation and are managed automatically. The information for staff is limited to name, location, email address, job title and a main school contact number. The Directory also contains a number of groups, these retain the same name as previous and should be used for contacting larger numbers of staff, students and parents.

Individual Students or Parent contacts are not published in the Google Directory due to the large number involved. Individual student and parent email address details can be found from eMinerva. Hapara Teacher Dashboard also contains student email details relevant for classroom teachers. There are a number of student and parent groups available for you to use and please refer to the Groups page of this site for more information about working with groups.

My Contacts - These are contacts migrated from previous mail systems and generated from emails you send. Personal contacts are only visible to you and can be edited and updated with additional information as needed. If you are using a mobile phone, this is where it is recommended to store your phone contacts (as My Contacts) and synchronise these back to your mobile.

Managing My Contacts

You manage your My Contacts list by opening Contacts in Google Gsuite and adding, updating or removing contacts as needed.


  • The migration will have copied across all of your existing individual contacts.
  • The migration has not imported contact groups.
  • Contacts can be organised by adding to Contact Groups/Labels to allow you to use people and groups you access regularly.

In addition to the links below, IT are creating new support document to help ensure you get the most of out Contacts and Groups


Refer to the following GSuite Learning Centre document for more information on managing Contacts -> https://gsuite.google.com/learning-center/products/contacts/get-started/


Helpful topics in this support article include

Create new Contact Groups and Add Contacts

Email and Contact or Contact Group

Merge Duplicate Contacts

Delete Contacts and Contact Groups

Summary of this information